General Manager - Luxury Boutique Hotel

Are you a visionary leader with a passion for luxury hospitality? Join our exclusive boutique hotel in the heart of Canggu, Bali, as the General Manager. This is a unique opportunity to shape the guest experience in one of Bali’s most sought-after destinations, blending world-class service with the authentic charm of Bali. As the General Manager, you will oversee the day-to-day operations of our 5-star boutique hotel, ensuring that every guest feels like royalty. With a team of dedicated professionals and a commitment to excellence, we are looking for a leader who can bring vision and strategy to our hotel.

Our boutique hotel in Canggu is renowned for its personalized service, elegant design, and tranquil setting. Situated in a prime location, our hotel offers easy access to local attractions, including beaches, temples, and vibrant nightlife. This role is perfect for someone who thrives in a dynamic environment and is eager to make a significant impact on the hospitality industry.

In this role, you will be responsible for managing all aspects of hotel operations, including front office, housekeeping, food and beverage, and guest services. You will work closely with the hotel's team to ensure that our guests receive the highest level of service and satisfaction. With a focus on innovation and guest experience, this is an exciting opportunity to join a growing and dynamic team in one of Bali's most desirable locations.

📋 Tanggung Jawab Pekerjaan

• Oversee the day-to-day operations of the hotel, ensuring compliance with industry standards and company policies.
• Manage the front office, including check-in/check-out processes, guest relations, and reservations.
• Supervise housekeeping and maintenance teams to ensure the hotel is clean, well-maintained, and ready for guests.
• Lead the food and beverage department, ensuring high-quality service and a memorable dining experience.
• Coordinate with local vendors and suppliers to ensure the smooth operation of the hotel.
• Develop and implement marketing strategies to attract and retain guests.
• Monitor and analyze hotel performance metrics to identify areas for improvement.
• Ensure the safety and security of the hotel and its guests.

🎓 Kualifikasi & Syarat

• Minimum of 5 years of experience in a similar role in the hospitality industry.
• Proven leadership and management skills with a strong track record of success.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Familiarity with hotel management software such as PMS (Property Management System) and ERP systems.
• Knowledge of local regulations and industry standards.
• Ability to work under pressure and meet tight deadlines.
• Passion for luxury hospitality and a commitment to providing exceptional guest experiences.

🛠️ Keahlian

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